Shipping policy

Shipping Information

·         Shipping options are available during the checkout process.

·         Unless otherwise specified, all orders are shipped via UPS Ground Service from our East Coast production facility. 

·         Expedited services, such as 3 Day Select, 2nd Day Air, Next Day Air and Next Day Air Early AM Delivery, are available for an additional fee.

·         Saturday delivery is not standard for UPS Ground, 3 Day Select, 2nd Day Air, Next Day Air and Next Day Air Early AM Delivery but is available for an additional cost. Please call for pricing if you need Saturday delivery.

·         Customers may provide their own UPS, FedEx, and DHL account numbers, if preferable.

·         Priority Ship Dates may be available for customized orders.

·         We are not responsible for delays in transit.

 

Production Lead Times

·         Most stock and quick-ship products ship within 2-3 business days.

·         Sewn menu covers ship within 10 business days.

·         Most other custom and special order products ship within 10-20 business days, depending on the quantity and complexity of your order. You will receive an updated estimated ship date during the proof approval process.

·         On occasion, materials may be out of stock and require additional lead times.

·         Production lead times vary based on the time of year and factory order volume.

·         Contact us if you have a deadline for rush options, or any other lead time questions.

 

Shipping transit times via UPS Ground are for the Continental USA only and are based on the following estimates. This is in addition to the production lead time based on the product.
Zip Codes Beginning With 0, 4: 2 Business Days
Zip Codes Beginning With 1: 1-2 Business Days
Zip Codes Beginning With 2, 6: 2-3 Business Days
Zip Codes Beginning With 3, 5, 7: 3-4 Business Days
Zip Codes Beginning With 8: 4-5 Business Days
Zip Codes Beginning With 9: 5 Business Days

 

Please contact us for Alaskan, Hawaiian, U.S. Territories, Canadian, and other international shipping rates.

 

Sales & Customer Support
8:30am-5:00pm ET, Monday-Friday 

Email: info@themenushop.com

Telephone: (888) 929-6368